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FAQS

Q: When was your company established?
A: Our company was established in 2003 with over 16 years experience in China.

Q: What are the main products of your company?
A: We are professional manufacturer and exporter of drinking straw machinery, plastic spoon packing machinery, such as drinking straw making machine, sinlge straw packing machine, group straws packing machine, U-shape straw packing machine, T-straw packing machine, automatic spoon packing machine and etc…

Q: What are the sales areas of your company?
A: Our products cover all over the world, such as Europe, Southeast Asia, Middle East, Africa, South America

Q: Where is your factory?
A: Our factories are located in Yuhua economic development zone, Nanjing city, Jiangsu province, China.

Q: What is your payment method?
A: We accept L/C at sight and TT payment (30% deposit, 70% before shipment).

Q: How long is your delivery time?
A: Usually, our delivery date is 30 work days after receiving the deposit payment.

Q: How long is your warranty time?
A: Our warranty is 12 months. Within 12 months, if there is any problem for spare parts (except damaged by man-made), we supply the replace parts free of charge.

Q: Can you provide installation and maintenance?
A: Our company has professional engineers who can provide door-to-door installation and maintenance (collect fees)

Q: Which exhibitions does your company participate in?
A: We attend Chinaplas in Shanghai or Guangzhou from 2012. And attend Swop packing exhibition from 2017.

Q: What are the advantages of your company?
A: As a professional producer for high-quality drinking-straw making&packaging machine , spoon packaging machine,to provide advanced products and  to satisfy services is our duty.Stable performance is one of  advantages of our products. So is the high quality services. All of our customers appreciate this.
A: *We not only care about the quality control, price, lead-time, but also the environmental protection, orders follow-up, inspection and loading supervision handling.
*Any questions or inquiries, we promise to give response within 48 hours.